The document serves as an as-is & to-be blueprint guide of Quality Management (QM) module in SAP for a cement company. This business process guide details the steps, transactions, and reporting involved in ensuring quality throughout the raw material procurement, production, and finished goods stages . It covers all the key aspects of quality planning, inspection, control, notifications, certificates, and test equipment calibration within the QM process. . With clear process flows and explanations, it enables implementing an ISO 9000 compliant quality management system within SAP.
The key sections covered in this document are:
- Quality Planning in SAP
- Quality Inspection Processes in SAP
- Goods Receipt from Supplier
- In-Process Inspection
- Final Product (Clinker + Cement) Inspection
- Other Inspections
- Quality Control
- Quality Certificates
- Quality Notifications Overview in SAP
- Customer Complaints
- Vendor Complaints
- Internal Problem Reports
- Test Equipment Calibration
- Relevant SAP QM Transaction Codes
- SAP QM Reports