This BPD document outlines a sales and distribution business process for the fashion and retail industries within an SAP S/4HANA system. It details the steps involved in order fulfillment, from sales order creation to billing, including specific transaction codes and Fiori apps used. The process covers aspects like pricing, credit checks, and available-to-promise functionality. Improvement areas are identified, and relevant Fiori analytics for monitoring sales performance are described. Finally, the document lists associated reports, interfaces, configurations, enhancements, forms, and workflows.
Essential Functions Explained in the document are:
- Sales Organization Setup: Defines the structure of the sales organization, emphasizing its responsibilities (product liability), assignment to a company code, and relationship with plants, sales offices, and sales groups. This section details how sales organizations impact master data, transactions, reporting, and authorizations.
- Sales Order Creation (VA01): Describes the process of initiating a sales order, which involves capturing customer requirements, determining business partners, defining payment terms and Incoterms, and specifying order items (materials and quantities). This process can be executed in the SAP GUI or via Fiori Apps.
- Available to Promise (ATP) Check: Explains how to check material availability against the requested delivery date, rescheduling the item for a future date if necessary. This ensures order fulfillment accuracy and customer satisfaction.
- Pricing Determination: Covers how pricing is executed during order entry, utilizing various pricing elements in a calculation sequence to determine the product price (base price, discounts, freight, and tax).
- Credit Block Release (VKM1): Details the process of releasing credit blocked sales orders by a credit controller to prevent financial risk. Fiori app “Manage Credit Cases” can also be used.
- Delivery Process (VL01N): Outlines the creation of outbound deliveries, the picking process (VL06P), and the posting of goods issue (VL02N). This section focuses on logistics and warehousing steps to prepare the goods for shipment to the customer.
- Billing Document Creation (VF01): Explains how to generate customer invoices based on the delivery documents, recognizing revenue and completing the order-to-cash cycle.
- Fiori Analytics: Outlines the Fiori Apps useful in managing the process such as “Sales Order Fulfillment Issues”, “Sales Management Overview”, “Customer 360 View” etc.
The document serves as a guide for understanding the standard sales order process in SAP SD, emphasizing the integration of various SAP modules and the use of Fiori apps for efficient sales order management.